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Papers, sizes, finishes, folds

  • Quantities
  • Colours
  • Sizes and folds
  • Papers and substrates
  • Special finishes
View all 22 articles

Product information

  • Flashcards
  • Leaflets & flyers
  • Greetings cards
  • Stickers & labels
  • Other products
View all 19 articles

Ordering and payment

  • Placing an order
  • Samples and swatches
  • Quotes
  • Payment and VAT
  • Sustainability
View all 17 articles

Artwork and uploading files

  • Uploading artwork files
  • How to create artwork
  • Proofs
  • Design services
View all 28 articles

Shipping and delivery

  • Order status
  • Shipping
View all 19 articles

Managing your account

  • Account settings
  • Print Resellers
View all 5 articles

Changes, reprints and refunds

  • I’m not happy with my order!
  • Order changes
View all 5 articles

Articles in this section

  • Papers, sizes, finishes, folds
    • Quantities
      • Can I order a lower quantity than the minimum available via your website?
    • Colours
      • Do you do black only / black-and-white printing?
    • Sizes and folds
      • Are your products available in custom sizes?
      • What is your definition of a "page"?
      • Do you supply folded waterproof leaflets / menus?
      • Am I able to order a bespoke fold?
      • When ordering an A3 leaflet that's folded down to A4, what is its "Finished Size"?
      • What is meant by "finished size"?
    • Papers and substrates
      • What's the best paper to use if I want to write on my product?
      • Are any of your papers waterproof?
      • What is the most durable paper you offer?
      • Which colours should I avoid when designing for Kraft paper?
      • Which colours work best for printing on Kraft paper?
      • Can you print white ink on Kraft paper?
    • Special finishes
      • Can I use a dry-wipe marker on a laminated finish?
      • Can you add foiling to my product without lamination?
      • Are you able to add a perforation to my order?
      • Is your lamination waterpoof?
      • Do you offer spot UV varnishing?
      • Are you able to supply tassels in other colours?
      • Which lamination is best?
      • Can lamination affect the colour of my printed design?
  • Product information
    • Flashcards
      • Are your flashcards supplied loose, in bundles or wrapped in cellophane?
      • How do I supply artwork for double sided flashcards?
      • Can you add the CE logo to flashcard products?
      • How should I supply my flashcard artwork?
      • What is the difference between "cards per set" and "quantity" when ordering flashcards?
      • Can I have a different design on each flashcard?
    • Leaflets & flyers
      • Can I order just one flyer?
    • Greetings cards
      • Are you able to cellophane wrap greetings cards, ready for retail sale?
      • Are you able to supply envelopes for custom sized cards?
      • Which types of card can you retail pack?
      • Do you provide retail pack options for greetings cards?
    • Stickers & labels
      • Can you write on your Paper Labels?
      • Do you print waterproof stickers?
    • Other products
      • Are your tickets supplied with a perforation?
      • Do vouchers have a unique code printed on each voucher?
      • Are your loyalty cards compatible with ink stamps?
      • Do you supply printed envelopes?
      • Do you supply envelopes?
      • Can membership cards be printed portrait?
  • Ordering and payment
    • Placing an order
      • How do I place an order with multiple designs?
      • Do you have maximum quantity limits?
    • Samples and swatches
      • Can you provide paper samples / swatches?
    • Quotes
      • How do I get a quote?
      • Do you price match?
      • Can I specify a custom quantity?
    • Payment and VAT
      • How do I view and download an invoice?
      • Are educational flash cards subject to VAT?
      • Do you store my credit card information?
      • Are there any charges for using a credit card?
      • Do you offer credit accounts?
      • Is my order subject to VAT?
      • Which payment methods do you accept?
      • How do I add a discount code to my order?
      • Can you take payments over the phone?
    • Sustainability
      • Are Correx signs recyclable?
      • Can you add the FSC logo to my prints?
  • Artwork and uploading files
    • Uploading artwork files
      • How do I upload my artwork?
      • How do I reuse artwork from a previous order?
      • Can I supply my artwork after placing an order?
      • How do I share my Canva artwork?
      • My file is over 100MB. How can I send it to you?
    • How to create artwork
      • What are your artwork supply guidelines?
      • Will you check my artwork for errors before printing?
      • How do I create Spot UV artwork?
      • How do I set up my artwork for foiling?
      • What does "DPI" mean?
      • How do I create a cutter guide for custom shape orders?
      • How do I supply artwork for variable data (individually personalised) products?
      • When supplying my artwork, should I delete the template layer?
      • What is CMYK?
      • Do you print in RGB or CMYK?
      • How do I supply artwork for a brochure or other bound product?
      • Can you scale my artwork to fit a specific size?
      • Do you provide artwork templates?
      • Can you split my order across multiple language versions?
      • When ordering postcards, do I need to design the address side as well as the front?
      • Which artwork file formats do you accept?
      • How do I add bleed to my artwork?
      • What is the "safe zone"?
      • How can I fix low resolution images?
      • What does "image resolution" mean?
    • Proofs
      • Can I see a proof before printing?
    • Design services
      • Can you design my artwork?
      • Tools for creating print-ready artwork
  • Shipping and delivery
    • Order status
      • Where is my order?
      • Why is the status of my order "in production"?
      • Why is my order status shown as "processing"?
    • Shipping
      • When will I receive my order?
      • How do I place an international order?
      • Will my order arrive in separate consignments?
      • Will your courier deliver to a room of my choice?
      • Do you offer a Click and Collect service?
      • Can you deliver on a Saturday?
      • Which couriers do you use?
      • How much does delivery cost?
      • Can you deliver to Northern Ireland?
      • Can I change my delivery date?
      • Can you deliver my order sooner?
      • Can you split my order and deliver to multiple different addresses?
      • Can I change my delivery address?
      • Do you deliver to Europe?
      • Can you deliver to the Channel Islands?
      • Can you deliver direct to my customer in unbranded packaging?
  • Managing your account
    • Account settings
      • How do I create an online account?
      • How do I update my account information?
      • Can you add my VAT number to your invoices?
      • How do I reset my password?
    • Print Resellers
      • Do you offer trade discounts or reseller pricing?
  • Changes, reprints and refunds
    • I’m not happy with my order!
      • I’m not happy with my order, what do I do?
      • Can I get a discount if there's a problem with my order?
    • Order changes
      • How long will it take to receive my refund?
      • Can I cancel my order?
      • How do I amend my order?

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