Getting Started

Placing an Order

• Can I order just one flyer?
• Do you store any credit card information?
• Are there any charges for using a credit card?
• Do you offer credit accounts?
• Do you deliver to Europe?
• What payment methods do you accept?

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Proofs and Samples

• Do you provide recycled paper samples?

Sustainability

• Can you add the FSC logo to my prints?

Quotes

• Can you add a perforation to my order?
• How do I split my order across more than one design?
• Can you price match?
• Can you print envelopes?
• How do I get a quote?
• Do you print spot UV?

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Delivery and turnaround

• Will my order arrive separately?
• I am making a large order, can it be carried inside by the drivers?
• Do you offer a Click and Collect service?
• Can you deliver on a Saturday?
• Which couriers do you use?
• How much does delivery cost?

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Payment and taxes

• What VAT rates will I be charged?
• How do I add a discount code to my order?
• Can you take payments over the phone?
• Can I place and pay for my order with my discount applied (before the discount expires) then send the designs later?