It is important to note that our couriers will generally deliver your order to the curb side or exterior door of the specified delivery address. They are not usually able to carry your order inside the building, and it is the responsibility of the recipient to bring the order inside.
If you need assistance with bringing your order inside the building, we recommend arranging for someone to be present at the delivery address to assist with this.
If your order is particularly large, it may be delivered on pallets. In this case, we will contact you to discuss the specifics of the delivery to ensure that everything runs smoothly.